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Housing | Testimonials
LTC Scott Lind
JR:
Wanted to follow up after the closing of my home with a short note thanking you for your support to me and the "fun" job of finding me a home, which clearly is what we call in the Military "Above and Beyond". JR, you are without question the most professional individual I have had the pleasure of working with on any business venture in my 20 years of active military service. From our initial contact with you through the web and then emails to after the closing of the home, you epotimized professionalism and comittment to the customer. When I was begining my search to purchase a home during my upcoming PCS move from Hawaii to the Fort Lewis region, through closing and even subsequent follow up questions and dialogue, you were always just a phone call away or when close just a few minute drive to link up face to face. If you didnt know the answer or were busy, you always promptly returned my call with answers and solutions, not more problems. Awesome! Just so you know that questionaire I sent to you via email from Hawaii asking about the services you would provide, if I contracted you to be my agent, I also sent out to approximately 15 other agents and firms in the area. Well bottom line up front, your candor, honesty and total comittment to me, the customer earned you not only my business, but my professional respect. Looking back at the process that you tirelessly led me through in order to locate, analyze then select and purchase my home, I know that I couldnt have made a better choice, and if I had to do it again, I wouldnt go through any selection process, its honestly just as simple as contacting you and your firm, one stop shopping at its best. Through your drive and total 'Can-Do' attitude you somehow made the whole 'home find and purchase' process paletable, screened out the bad eggs and always provided me with total up front honesty and nothing painted a different color just to sound or look good, and that is what I wanted, and what you provided every step of the way.
Thanks again for such an outstanding professional service that you provided, and you can rest assured, that when it comes time to sell my home here in Thurston county, well, you can already put my name on your list, just wait a while to activate the listing, cause you have my repeat business, without hesitation.
Have a wonderful day!
Scott Lind
Lieutenant Colonel, US Army
555th Combat Engineer Group
To Whom It May Concern:
My husband and I recently relocated to the Ft. Lewis area and purchased a home in Lacey, WA. We used FORTLEWIS.COM as a relocation tool during the process. We found them through an internet search and from the very start we received very personalized attention. Jodi prepared a packet for us before we arrived that contained all the information that we could ever ask for about the area we were interested in looking for a home in. Since we were new to the area, and not only looking at a map she was very helpful in assisting us with all our questions about the different areas around ft. Lewis, helping us to narrow our search down to a couple of cities. We arrived in Washington on Saturday afternoon of Memorial Day weekend. Due to a deferment of my husbands orders, we were only able to give about a weeks notice as to our actual arrival date.JR was able to meet us at the office that afternoon, have a lender available for us to talk with there, and still show us 18 properties on that day since we were dealing with just a limited amount of time to find a house in. He was also willing to spend Sunday afternoon with us, showing us 16 more properties in other cities around lacey. Ultimately, we decided to make an offer on the second house we looked at JR coordinated with the seller's realtor for us to have a second look at the home. JR helped us put together a competitive offer that Sunday, it was accepted that evening, and by Tuesday morning we were having our home inspection done. The FORTLEWIS.COM staff are very professional and very knowledgeable with the Ft. Lewis area. I can't begin to tell you how stressful it is to move in to a new city that you've never even visited before, and how wonderful it is to find a realtor who understand that and is willing to make every concession to make the transition as easy and stress free as possible. Thank you FORTLEWIS.COM, we will definitely recommend your services every chance we get!
Sincerely,
Ray and Jennifer Jacobs
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